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Fermentaholics

Fermentaholics is a one-stop shop for all things fermented. They cater to the growing community of individuals passionate about exploring the art and science of fermentation at home. Offering a diverse selection of cultures, supplies, and starter kits, Fermentaholics empowers individuals to craft their own kombucha, kimchi, sauerkraut, and other delicious fermented creations, fostering a sense of self-sufficiency and culinary exploration.

The Challenge

Fermentaholics, a prominent player in the fermentation industry, faced the challenge of scaling its e-commerce platform to support its ambitious omnichannel and ad campaign strategy. Their existing infrastructure was insufficient to handle the increased traffic and complex requirements of their growing business. This case study delves into the strategies and solutions implemented to modernize their e-commerce operations and ensure seamless customer experiences.

The Solution

To elevate Fermentaholics’ online presence and drive business growth, we implemented a comprehensive digital transformation strategy. We began by modernizing the online store, enhancing user experience with a streamlined checkout process and intuitive navigation. By optimizing the website’s structure, we improved product discoverability and increased conversion rates.

Highlights Highlights Highlights Highlights Highlights

2 %

Increase in CTR

50 %

Increase in organic SEO Traffic

3.5 Min

Increase in Average Session Time

01

A Data-Driven Approach to Boosting CTR

Elevating Fermentaholics' Digital Presence

By implementing a comprehensive digital marketing strategy, including SEO optimization and targeted advertising, Fermentaholics achieved a significant 2% increase in average click-through rates.

In a highly niche industry like fermentation, this improvement is particularly noteworthy. By refining the on-site experience and tailoring ad campaigns to the specific interests of the target audience, we were able to drive meaningful engagement and ultimately boost conversions.

“iSky is a breath of fresh air, always bringing new ideas to the table.”

Jerry Director

02

A Strategic Approach to E-commerce Optimization

Driving Organic Traffic Through Enhanced Information Architecture and SEO

By implementing a refined information architecture and product categorization strategy, we significantly improved the overall user experience on the e-commerce website.

This strategic approach resulted in the creation of focused content hubs, optimizing product pages with relevant keywords and engaging imagery. As a result, we achieved a remarkable 50% increase in organic traffic, demonstrating the power of well-executed SEO and a user-centric design.

03

A Comprehensive Approach to User Engagement

Driving Revenue Growth Through Optimized User Experience

By meticulously refining the information architecture, user interface (UI), and user experience (UX), we successfully increased average time on site by 3.5 minutes. This significant improvement in user engagement directly translated to higher revenue and average purchase value per user.

As Fermentaholics continues to scale and evolve, we remain committed to maintaining industry-leading standards in digital experience, ensuring continued growth and success.

“iSky‘s not just a vendor, they’re part of our team. They’re always there to support us, and they’re always up for a challenge.

Jerry Director

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